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RUSSELL HARPER, DC

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RUSSELL HARPER, DC
(19 Reviews)
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864 WEST SOUTHERN AVENUE MESA, AZ 85210
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does the chiropractor customize their treatment to meet the needs of your specific condition?
A little, but most of my adjustments were general
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
December 24, 2011
I was ecstatic after my appointment. I knew that I was going to improve with their treatment. I've never seen anyone with more skill. The whole staff is such a friendly group of people. Everyone makes you feel welcome as soon as you walk in the door. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by cliff swaim
September 22, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was the waiting area spacious?
Yes
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
by Anonymous
August 30, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 22, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Bandy
August 11, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 08, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They went over my X-Rays with me in detail. I felt much more comfortable beginning treatment knowing exactly what was wrong with me. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.
by David Dallas-Midgley
June 25, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
March 21, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
March 03, 2011
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Map and Directions
864 WEST SOUTHERN AVENUE, MESA, AZ 85210