Michelle Franklin, Owner

Michelle Franklin, Owner
COAL VALLEY CHIROPRACTIC CLINIC, INC. 102 W. 1st Avenue COAL VALLEY, IL 61240
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Not at all! I was very confident when I left!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Yes
by Anonymous
December 22, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this chiropractor to others?
I Already Have
by Anonymous
September 06, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
April 14, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Did the chiropractor update you about the progression of your recovery at each appointment?
Definitely! They made an extra effort to keep me well informed.
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
by Anonymous
February 24, 2011
Did your treatments with this chiropractor eliminate your need for pain medication?
Some of my medication, but not all
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
Absolutely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were this chiropractor's adjustments gentle?
Yes
by Anonymous
February 15, 2011
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