Was the waiting area spacious?
No, multiple people had to stand
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway