James Williams, OD

James Williams, OD
James A Williams OD and Associates 811 N Central Expy Suite 1145 Plano, TX 75075
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.231.229
September 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.48
September 04, 2012
I have been going to Dr. Williams and I decided to try someone else nearer to my home. The perscription was too strong and the Dr didn't tell me anything when I inquired. Dr. Williams' and the other Doctors were very candid and told me the problem and discussed future changes in my vision. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
by Phyl xxx.xxx.108.22
August 01, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.176.90
July 21, 2012
Was this provider late to your appointments?
No, they were on time
Was it easy to make an appointment with this provider?
Yes
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 23, 2012
Would you recommend this optometrist to others?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 14, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
Yes
by Anonymous
May 29, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
April 01, 2011
Was the waiting area spacious?
No, but I can always find a seat
Was this provider's office too cold?
No, it was fine
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
March 22, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider use current and safe equipment?
Yes
by Anonymous
March 15, 2011
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