Maxim Ivanov

Maxim Ivanov
Chiropractic Wellness Center PC 1609 Elkhart Rd Goshen, IN 46526
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does the provider's staff try to be helpful?
Yes
Does this provider maintain a professional appearance?
Absolutely
Was the noise level reasonable in this provider's office?
Peaceful
Was the background music pleasant while you were in the waiting room?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.114.243
September 17, 2014
Saw him for muscle spasms in Upper Back, excellent Patient Experience.
by Michael xxx.xxx.185.34
September 10, 2014
Max and all the staff are great!!
by Crystal Magallanes xxx.xxx.93.184
July 29, 2014
How would you rate your experience with this provider?
The best
Does this provider treat their staff well?
Extremely well
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Was the waiting area spacious enough?
Totally
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.95.185
July 28, 2014
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider welcome questions?
Absolutely
Were the staff members able to answer your questions?
Definitely
Does this provider take that extra step to make you feel special?
Absolutely
Did the waiting room smell clean?
Yes
by Crystal xxx.xxx.43.202
April 15, 2014
Did they follow up with you after your appointment?
No, but they said they were going to!
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Were the chiropractor's hands uncomfortably cold during your treatment?
Yes! It was absolutely unbearable!
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by ETHEL SAMMY xxx.xxx.192.49
February 05, 2014
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Christy xxx.xxx.234.63
December 21, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.45.18
December 10, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Mark Hurtt xxx.xxx.194.192
December 06, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Karie O xxx.xxx.169.189
December 02, 2013
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