Susan Fischer, O.D.

Susan Fischer, O.D.
Northeast Eye Care Associates 45 North Road Deerfield, NH 03037
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 24, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 24, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
January 11, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you recommend this optometrist to others?
Yes
Was this provider's staff friendly?
Yes
Does this provider remember you by name?
Sometimes, but not always
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
September 13, 2011
Did this provider answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
September 06, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 11, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
April 28, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
April 05, 2011
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