Steven Groves, DVM

Steven Groves, DVM
Groves Veterinary Clinic 848 Tamiami Trail Port Charlotte, FL 33954
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Our family cant thank you guys enough! I know we arent out of the woods yet but from barely crawling to being back to his crazy self in a few weeks is more than we could have hoped for! Dr. Groves and crew exhausted every resource to get all the info they could on this little guy which isnt easy. Gave us personal numbers so they could be accessible through the night while he was touch and go. If they arent treating your animals they should be. On top of Koda Dr. Groves and staff has done surgeries on our American Bulldog Chopper, and our English Bulldog Bruiser, and will be seeing our African Gray LuLu today. Our pets are our family and we know whenever theyre at the clinic they couldnt be in better hands!! Thanks Again,
by Andrew Herzog xxx.xxx.160.80
February 19, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by doan xxx.xxx.171.30
February 09, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Carmen xxx.xxx.48.213
January 29, 2013
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.174.224
January 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.162.91
August 07, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the doctor and the progress my pet has made after visiting them. The office was very easy to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Jan xxx.xxx.161.46
April 30, 2012
Were the examining rooms clean and free of odor?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have helpful information available online?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 29, 2011
I was pleased that they were able to answer all of my questions. I left feeling very informed about pet care. They have the greatest designated area for pets to go to the bathroom here, which is extremely convenient. I never have to worry about scouting out a place for my dog to go pee and It is so well kept too. I was extremely satisfied with how smoothly my pet's appointment went and how helpful the vet was. It really went well. I trust the doctor and his staff completely and would highly recommend that any pet parents should use there services!
by Anonymous
November 20, 2011
It was easy to get the appointment time that worked for my schedule. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once. I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too.
by Anonymous
October 05, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Truly LUV HIM!
by Anonymous
August 18, 2011
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