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Candace Basich, MD

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Candace Basich, MD
Family Medicine
(23 Reviews)
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1300 Avenida Vista Hermosa, Suite 200 San Clemente, CA 92673
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
March 04, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
January 31, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office easy to locate?
I got lost, but eventually found it
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 30, 2012
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They made the extra effort to make sure every question and concern I had was addressed. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by AMA
January 02, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Deavah Yune
December 15, 2011
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
November 30, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
November 16, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 06, 2011
Doctor was very thorough and attentive. She answered everyone of my questions. She really took her time and it seemed like she was very concerned about my well-being. I'm switching my 3 kids to this docor and will highly recommend her to people I talk to.
by Carol
September 01, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
August 22, 2011
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Map and Directions
1300 Avenida Vista Hermosa, Suite 200, San Clemente, CA 92673