Heersche Richard DVM

Heersche Richard DVM
Heersche Richard DVM Highway 81 North Wellington, KS 67152
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider have reasonable prices?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Average
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 02, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here.
by Anonymous
November 22, 2011
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 07, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
September 14, 2011
Was this veterinarian friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
June 21, 2011
They didn't really seem to be overly friendly to my pet. My pet didn't appear frightened, but I wasn't overly impressed. I do sometimes get a little frustrated with the selection of medication available for pets because they hardly ever have what I need. It really needs to be restocked more often. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more.
by Anonymous
April 04, 2011
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