Deland Brian L DVM

Deland Brian L DVM
Deland Brian L DVM 3325 Lewis Avenue Ida, MI 48140
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Consumer Feedback

(34 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Excellent. I have used Dr.Deland for many years for my dogs and horses. He is always very friendly, patient, and always very quick to respond if I need a horse vet. I am very happy I found such a great vet. The staff is excellent and very friendly.
by Nikki xxx.xxx.128.244
March 14, 2014
I called in with concerns about my pet and was scheduled right away with an appointment. The Staff is very friendly and spoke with us while we waited to see the Doctor. The Doctor asked me questions and did and examined the dog. He did blood work and called me back early the next morning with the results and what I needed to do. He is very professional and cares about your animal and their owners!
by S. Roman xxx.xxx.176.19
January 12, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous xxx.xxx.87.125
December 31, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.151.130
September 10, 2013
Was this animal hospital's staff friendly?
Yes
Was this veterinarian friendly?
Extremely Friendly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.134.61
August 17, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.189.0
May 22, 2013
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.7.114
March 27, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous xxx.xxx.8.135
January 07, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.17.5
December 12, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.17.5
October 24, 2012
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