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Haines William A Dr

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Haines William A Dr
Haines William A Dr
(24 Reviews)
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2300 Berlin Turnpike Newington, CT 06111
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by Anonymous xxx.xxx.215.163
February 15, 2014
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Ann Cordner xxx.xxx.50.52
December 02, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was your pet anxious to leave this veterinarian's office?
Yes, my pet seemed extremely distressed the whole time we were there
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.59.233
December 01, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.50.52
June 26, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.147.152
May 31, 2013
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.138.94
May 13, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.97.12
October 09, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by BC xxx.xxx.58.39
October 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Melissa B ell Garcia xxx.xxx.173.219
September 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.252.5
July 16, 2012
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Map and Directions
2300 Berlin Turnpike, Newington, CT 06111