Scottsville Animal Hospital

Scottsville Animal Hospital
Scottsville Animal Hospital 1590 Old Gallatin Road Scottsville, KY 42164
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this veterinarian answer all of your questions?
Some were answered
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
January 14, 2012
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
January 07, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
January 04, 2012
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
December 01, 2011
It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Anonymous
November 10, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous
November 02, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous
July 27, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 09, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
by Anonymous
May 31, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
by Anonymous
May 03, 2011
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