Value Vet

Value Vet
Value Vet 4656 86th Street Urbandale, IA 50322
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.196.61
January 04, 2014
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have reasonable prices?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.234.2
November 11, 2013
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.164.33
August 05, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.148.128
July 01, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this veterinarian answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.183.18
May 24, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.216.242
March 20, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Yes
Were the kennels and holding areas clean?
Yes, they were spotless
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.146.100
March 04, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider have helpful information available online?
No, just a basic listings page
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.93.221
February 02, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this veterinarian able to perform all basic as well as complicated procedures?
They can perform basic procedures, but not really complicated ones
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.104.147
December 02, 2012
Did they follow up with you after your appointment?
Yes.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.137.239
November 01, 2012
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