Boike Marriage Family & Individual Counseling - Canandaigua Ofc

Boike Marriage Family & Individual Counseling - Canandaigua Ofc
Boike Marriage Family & Individual Counseling - Canandaigua Ofc 3180 West Street Canandaigua, NY 14424
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Briefly
Did this counselor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Mostly
Did this counselor provide a comfortable chair for you during the session?
Extremely comfortable; I could have fallen asleep
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.176.180
March 24, 2014
Was the waiting area spacious?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this counselor provide a comfortable chair for you during the session?
Extremely comfortable; I could have fallen asleep
by annonous xxx.xxx.142.72
November 27, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office clean?
Yes everything was neat and sterile
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by dianne xxx.xxx.6.72
August 23, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this counselor to others?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.176.180
August 08, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was the waiting area spacious?
No, but I can always find a seat
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.160.42
July 15, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.246.135
June 24, 2013
Did this provider have reasonable prices?
No, it was expensive.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.254.120
May 16, 2013
I love my therapist she is the best i have ever seen! The front desk staff are awesome! They are very friendly and welcoming as well as helpful. Now the bad.....Dr. Marino is a wack job! I dont recommend anyone seeing him. I cant go into detal about it because i fear he will interfear with me being able to see the best therapist i have ever had but i will say that i believe he allows his personal thoughts and beliefs to affect his treatment. If you talk to another dr he also makes things up like saying you said or did something you did not say or do. I recomend the entire place and staff just not him ever!
by Anonymous xxx.xxx.161.12
May 15, 2013
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was the waiting area spacious?
No, but I can always find a seat
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.248.120
April 10, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.186.76
March 12, 2013
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