Siloam Springs Veterinary Clinic

Siloam Springs Veterinary Clinic
Siloam Springs Veterinary Clinic 504 West Tulsa Street Siloam Springs, AR 72761
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
August 29, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. It is obvious that their office is cleaned regularly. It was fantastic.
by Anonymous
August 23, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
August 06, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. As far as boarding facilities go this is one of the better ones that I have seen and I feel confident that the staff takes great care of my pets.They try to make pets feel as safe and comfortable as possible. I do plan on recommending this animal hospital to my friends and family. I was really pleased with their work and how they treated my pets.
by Anonymous
August 03, 2011
Did this veterinarian answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
July 07, 2011
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider rush your appointment?
No
by Anonymous
July 06, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you going to visit this provider again?
Without a doubt!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
Yes
by Anonymous
June 30, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider welcome questions?
Yes, they don't mind answering my questions
Would you refer this provider to a family or friend?
Yes
Were the examining rooms clean and free of odor?
Yes
by Anonymous
June 25, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 24, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous
June 08, 2011
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