Animal Hospital of Lewisville

Animal Hospital of Lewisville
Kitrina Journell, DVM 6260 Shallowford Road Lewisville, NC 27023
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Were you able to relax during your appointment?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 16, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
October 25, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 04, 2011
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this veterinarian friendly?
Yes
by Anonymous
September 20, 2011
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
August 19, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 18, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 09, 2011
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