Alley Cat Animal Hospital

Alley Cat Animal Hospital
Alley Cat Animal Hospital 130 East Ovilla Road Red Oak, TX 75154
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. They were there for me when I had to put my Nicky to sleep and even though close to quitting time I was able to spend additional time with my long time dog. They took care of Nicky for almost 10 years and always send Nicky a post card reminding him to tell his owners when it was time for his check ups. They are now the vet for my two yorkies Bella and Boots. Thank you Alley cat for being there when I needed you most.
by Janie xxx.xxx.190.67
August 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anna xxx.xxx.40.129
July 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.182.150
June 18, 2012
I was given a polite greeting when I walked in. It was nice to be acknowledged. The office was very easy to locate. I didn't have any trouble finding it at all. They have a very good professional reputation. I know that I'm under the care of an expert. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock.
by Anonymous
February 22, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
December 12, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 29, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 16, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 25, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this animal hospital use current and safe equipment?
Yes
Are you going to visit this provider again?
Without a doubt!
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous
June 26, 2011
Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Anonymous
April 30, 2011
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