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David Benson, DVM

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David Benson, DVM
West Lake Veterinary Hospital
(22 Reviews)
> Get Phone Number & Directions
3800 West 5400 South Taylorsville, UT 84118
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by NGR xxx.xxx.201.133
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.17.14
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.200.17
July 16, 2012
The veterinarian there is totally honest and straight forward. He always looks for natural or inexpensive solutions before ever recommending medications. The staff is very friendly and the cost is relatively low compared to other vets.
by Dwidwi
June 27, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.243.210
March 26, 2012
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once.
by Anonymous
March 11, 2012
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 05, 2012
It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. I didn't feel completely safe when I arrived for my appointment because the building wasn't in a very safe neighborhood. They should maybe consider moving somewhere else if they want clients to return. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. It was awful how rough they were with my pet. They seemed to have complete disregard to the fact that my pet was scared and uncomfortable.
by Anonymous
February 03, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
December 27, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider promptly return your phone calls?
Yes
Was this animal hospital's staff friendly?
Friendly Enough
by Anonymous
December 20, 2011
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Map and Directions
3800 West 5400 South, Taylorsville, UT 84118