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Murphy Michael Dvm Veterinarian

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Murphy Michael Dvm Veterinarian
Murphy Michael Dvm Veterinarian
(20 Reviews)
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Pleasant Valley, NY 12569
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you by name?
No, I always have to remind them
by Anonymous xxx.xxx.133.239
February 26, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous xxx.xxx.21.193
February 14, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.70.188
December 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.91.9
July 02, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.65.162
April 16, 2012
When I left their office I had a very clear understanding of my pet's condition. I can tell that it is important to them to make sure all of their clients never leave feeling confused. One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I would highly recommend this veterinary practice!
by Anonymous
December 31, 2011
Was this animal hospital's staff friendly?
Friendly Enough
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 14, 2011
I was never left in the dark when my pet had to stay in overnight care here. This veterinarian is so thoughtful when it comes to keeping owners fully informed on their pets condition and making follow-up calls exactly when promised. I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. The kennels and holding area for pets were so clean and spotless, I would recommend them for sure if you need to leave your pet for a few days.
by Anonymous
October 17, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
June 06, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous
May 25, 2011
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Pleasant Valley, NY 12569