Veterinary Clinic Of Prophetstown

Veterinary Clinic Of Prophetstown
Veterinary Clinic Of Prophetstown Prophetstown, IL 61277
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.121.94
October 15, 2013
Did this animal hospital use current and safe equipment?
Fairly current
Did this veterinarian answer all of your questions?
Yes
Were the examining rooms clean and free of odor?
Sort of, I felt like they could be cleaner.
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.244.129
October 02, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Stu Richter xxx.xxx.217.111
August 20, 2013
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous xxx.xxx.17.114
August 16, 2013
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider have reasonable prices?
Yes
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.102.104
June 13, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Yes, they always put customers first
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous xxx.xxx.201.5
June 12, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.253.160
May 16, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Yes
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.200.213
April 30, 2013
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.45.227
March 23, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Brad Popejoy xxx.xxx.17.233
February 08, 2013
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