Kelly Coogan, DC

Kelly Coogan, DC
New Direction Chiropractic 3216 Monte Vista Blvd NE, Ste A Albuquerque, NM 87106
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Consumer Feedback

(59 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did your treatments with this chiropractor eliminate your need for pain medication?
No, but I need a lot less than before
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
December 01, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by AnnieW
November 02, 2011
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
by Anonymous
October 04, 2011
Dr, Coogan was a pleasant surprise after several attempts at finding a chiropractor!
She's great!
by Lynda Evans Ricci
September 23, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I didn't mind that they didn't offer on-site X-Rays, because they gave me directions to a lab that was five minutes away where I could get them. I was glad I didn't have to drive very far to get them done.
by JC
September 14, 2011
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 07, 2011
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous
August 31, 2011
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by Reese
August 08, 2011
Kelly is a wonderful doctor. She has worked miracles with both my back and the constant headaches. I cannot recommend her highly enough. I was always skeptical and a little afraid of chiropractors and Dr. Coogan has made a believer of me. Her staff is friendly, her office is clean and comfortable and her services are life changing.
by Thomas
July 25, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 11, 2011
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