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Westbury Medical Care Home

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Jackson, GA

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Westbury Medical Care Home
Westbury Medical Care Home
(23 Reviews)
> Get Phone Number & Directions
922 McDonough Rd Jackson, GA 30233
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Make sure you visit several places before deciding on this one!! Yes, there are other MUCH better alternatives. Even if you have to drive an extra 30 minutes it is worth it. Unfortunately you can't believe all the reviews on here. There are companies who will have employees put out positive reviews. My mom came here from the hospital for rehab from a broken leg. I couldn't get her out of there fast enough when I arrived the next day and found her half naked and covered in a sheet soiled badly with her own feces. There were supervisors that listened to my grievance but no one seemed shocked or said it would be dealt with. By the time one of the owners showed up and said that they meet some peoples expectations and not others...I had no more words. They are obviously not interested in raising the bar. I ended up moving her to Westbury in McDonough (there's no affiliation between the two) and its like night and day. Aside from the nursing home they have a separate rehab wing....and handicap bathrooms in each room! Jackson has only 4 handicap bathrooms in the whole facility! Enough said.
by Don't do it xxx.xxx.211.62
February 20, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.70.86
January 07, 2013
by Anonymous xxx.xxx.213.33
December 07, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.236.44
August 13, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.223.95
July 05, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.

Keep in mind, this is where I grew up so I am familiar with several of the employees on all levels and have had family members in their care.
by Anonymous xxx.xxx.222.143
May 23, 2012
Westbury Nursing Home in Jackson Ga is AWESOME. They are very clean and the staff is wonderful .Iwould reccomend it to anyone looking for a caring enviroment for their loved one my Mom is the're she is vvery happy they have alot of fun things for the residents to do there is even and enclosed outside court yard for the residents to use .I know it's hard to put a loved one somewhere for someone else to look after,but we have to face the facts of life sometimes we havd no other choice and believe me WESTBURY WAS THE best choice I could have made
by sammoore xxx.xxx.12.226
March 11, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you recommend this nursing home to others?
Yes
Does this provider promptly return your phone calls?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 09, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
September 29, 2011
Was this provider's staff friendly?
Yes
Does this provider give unbiased advice?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 16, 2011
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Map and Directions
922 McDonough Rd, Jackson, GA 30233