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Spring Branch Healthcare Center

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Spring Branch Healthcare Center
Spring Branch Healthcare Center
(13 Reviews)
8955 Long Point Rd Houston, TX 77055
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Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
December 27, 2011
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you feel safe in this provider's care?
Absolutely Not!
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
June 23, 2011
If you love the person you are looking for a long term care facility or rehabilitation facility for, I PERSONALLY WOULD NOT USE THIS ONE. On Sunday, July 11, 2010, the nurses call buttons didn't work at all in the afternoon at least in one section of the facility, and it didn't appear that it was being treated as much of an emergency to anyone. On that same afternoon, a request for pain medication took over an hour and I believe would have taken longer had I not shown up in person and went directly to the nurse supervisor - this was after my friend had to get herself back to her bed because the nurse call buttons weren't working and she couldn't get anyone to assist her. The front desk didn't answer phones when the call buttons were not working so I couldn't even make anyone aware that she needed assistance before I could travel there personally. The bathrooms are very small and do not have showers in them and it's also difficult (at least in the room my friend was in) to maneuver with a walker and get to the toilet - it requires side stepping. These events all happened as they are documented and were reported to the facility social worker and the nurse supervisor who was on duty at the time.
by concernedfriend
July 12, 2010
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Map and Directions
8955 Long Point Rd, Houston, TX 77055