ManorCare of Florissant

ManorCare of Florissant
ManorCare of Florissant 1200 Graham Rd Florissant, MO 63031
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 05, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 15, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
May 25, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too loud?
No, it wasn't too loud
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 05, 2011
The Administrator at Manor Care Nursing Home lacks professionalism, accessibility, staffing control and overview. Her less than appropriate demeanor is mirrored by several of her staff. She fails to take seriously the concerns of patients, family, and friends.

She fails to manage critical situations with timeliness and both business and clinical skill.

The institution might fuction better under a more appropriate management style.
by wcreative49
November 16, 2010
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