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Heritage Hall Nursing & Rehabilitation Center

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Heritage Hall

Leesburg, VA
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Heritage Hall Nursing & Rehabilitation Center
Heritage Hall Nursing & Rehabilitation Center
(16 Reviews)
> Get Phone Number & Directions
122 Morven Park Rd NW Leesburg, VA 20176
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider listen to your input and concerns?
Yes
by Anonymous
December 09, 2011
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
November 12, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 05, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 18, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
May 22, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider's staff friendly?
Not Really
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 10, 2011
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Map and Directions
122 Morven Park Rd NW, Leesburg, VA 20176