Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this nursing home answer all of your questions?
Some were answered
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern