Briarcliff Health Center of Greenville Inc

Briarcliff Health Center of Greenville Inc
Briarcliff Health Center of Greenville Inc 4400 Walnut St Greenville, TX 75401
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Angela xxx.xxx.180.90
April 30, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
February 27, 2012
They gave about the same level of care as others I have been to for the same problem. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They gave me sufficient information to make a decision about my treatment plan. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by chris
January 16, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 16, 2011
Does this provider use current and safe equipment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
October 19, 2011
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
May 04, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 26, 2011
My mother lived at Briarcliff Health Center in Greenville, Texas for just under one year - first as a rehabilitation resident after a broken hip and later as a permanent resident until her death. The staff is attentive, professional, and caring. The administrative team clearly puts the needs of the resident and family above their own. In short, the looked after my mother as if she was one of their family. They were always accessible and responsive with any question we had. I highly recommend this facility, ownership group,and clinical team.

Randy Pennington
by RandyPennington
September 26, 2010
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