Berkshire Place

Berkshire Place
Berkshire Place 455 Douglas Ave Providence, RI 02908
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
I wasn't too impressed with this nursing home, I could tell they didn't take much pride in it's appearance. Every time I went to visit my mom at night it smelled like pee in the hallways and the nurses were all just standing around talking. Don't ask anyone a question about the room or service because you will get told to call social services in the morning. They lost all my moms clothes every time I went to visit my mom she had on someone else clothes. I tried to find out where my moms clothes were but they just keep passing the buck to laundry, the nurses and it still hasn't been rectified. So that was the icing on the cake that made me transfer my mom to another nursing home after she ended up back in the hospital from Berkshire. I wouldn't recommend them to ANYONE!
by Lisa xxx.xxx.76.90
December 26, 2012
. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. They are not very nice nurses or cna's their rude and very disrecptfull i had to leave that week cause they weren't taking care of me as i should have been and they left me in my room all two day's no shower
by joeshep xxx.xxx.185.238
November 08, 2012
Would you recommend this nursing home to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider rush your appointment?
No
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.87.33
November 06, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.30.237
August 08, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.121.12
June 11, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.26.49
May 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.127.175
May 09, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.104.161
May 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.186.53
April 11, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. My visit was very depressing. My father is a resident there and I came to see him from Florida. He is a WWII veteran so you are paid from the VA. Your facility is very dirty. There were dirty diapers on his bed and his chair, along with the same in the bathroom waste basket. The smell was horrible.I have contacted the VA and put a formal complaint against your facility. I did the same with Odessey hospice. I am so sad that my dad has to live his final days in a place like that. I will say he gets excellent care and I did make that known. Please clean your place up.
by Barbara Dellagrotta xxx.xxx.182.10
April 04, 2012
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