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Autumn View Health Care Facility

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Autumn View Health Care Facility
Autumn View Health Care Facility
(21 Reviews)
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S 4650 Southwestern Blvd Hamburg, NY 14075
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.149.29
January 22, 2014
The rehab experience that we had recently with my mother was below average and unacceptable in many ways. The fact that a complaint was put in writing and never even acknowledged is quite disturbing. A phone complaint was also tried, but again no reply. This was not the
highly rated rehab that we had been led to believe that it was. Very disappointing.
by Rose xxx.xxx.137.57
November 14, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did they follow up with you after your appointment?
No, but they said they were going to!
by judi wnuk xxx.xxx.156.114
August 22, 2013
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
by Anonymous xxx.xxx.250.208
July 19, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.125.68
March 10, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.26.151
April 21, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They made the extra effort to make sure every question and concern I had was addressed. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Mike
January 05, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 29, 2011
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous
November 30, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
October 30, 2011
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Map and Directions
S 4650 Southwestern Blvd, Hamburg, NY 14075