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Robert Russell, MD

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Robert Russell, MD
Ear Nose & Throat Assoc SW Inc
(15 Reviews)
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Olympia, WA 98502
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
by Anonymous
July 24, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider listen to your input and concerns?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
May 31, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
May 09, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 29, 2011
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider friendly?
Yes
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
April 14, 2011
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Olympia, WA 98502