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Stephen Luber, MD

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Stephen Luber, MD
Rockwood Clinic
(16 Reviews)
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400 E 5th Ave Spokane, WA 99202
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
First it should be pointed out that Dr. Luber while an excellent doctor is a specialist and unavailable to see children for any emergent or routine issues. His office staff is hit and miss. In my phone contacts I talked with extremely rude, insensitive and completely unhelpful staff one time and knowledgeable, caring, and compasionate staff the next. Overall, I would recommend Dr. Luber as a highly competent and caring physician if you are in need of care w/in his area of specialty.
by smawley
August 18, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
July 27, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 27, 2011
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have helpful information available online?
No, just a basic listings page
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Yes, they made me feel very uncomfortable and stupid
by Anonymous
May 09, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
April 12, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes
by Anonymous
April 07, 2011
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Map and Directions
400 E 5th Ave, Spokane, WA 99202