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Philip Monroe, MD

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Philip Monroe, MD
(32 Reviews)
> Get Phone Number & Directions
1414 N Vercler Rd Spokane Valley, WA 99216
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this family doctor friendly?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 16, 2011
The staff was friendly.
Dr. Monroe gives good sound medical advice.
There was a short period between the nurse leaving the room and the Dr. coming in.
The waiting room was full, but my appointment started right on time.
by Danimal
November 02, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider remember you by name?
No, I always have to remind them
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 24, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider give unbiased advice?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
October 18, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this family doctor's staff friendly?
Yes
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 30, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
August 03, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
July 30, 2011
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. Their office equipment was in good shape and looked very current. I felt like everything was very safe. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by MCBoyd
June 16, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this provider to others?
Yes
Was this provider late to your appointments?
No, they were on time
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
May 23, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
May 10, 2011
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Map and Directions
1414 N Vercler Rd, Spokane Valley, WA 99216