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Suzanne Stevens, MD

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Woodstock, VA

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Suzanne Stevens, MD
Mountain View Orthopaedics
(23 Reviews)
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240 Shenandoah St Woodstock, VA 22664
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
I've been looking for an orthopedic surgeon that put in the extra effort to make me feel valued and important and I think I found it. They are warm, friendly, and one of the most welcoming offices I've visited. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by luckychrmz_70
February 20, 2012
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider friendly?
Yes
by Anonymous
November 01, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider offer flexible appointment times?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 24, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 20, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 17, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider promptly return your phone calls?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
September 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 22, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
June 07, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
April 25, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider promptly return your phone calls?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
April 20, 2011
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Map and Directions
240 Shenandoah St, Woodstock, VA 22664