Mark Hooker, MD

Mark Hooker, MD
Your Family Doktor 17030 Highway 3 Webster, TX 77598
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Consumer Feedback

(64 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too cold?
No, it was fine
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by vtx77573 xxx.xxx.40.2
January 03, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.13.199
December 03, 2013
Their staff was friendly enough, but they didn't go out of their way to help me. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I felt very safe in their care. I definitely trust them.
by Black, denice xxx.xxx.86.186
November 11, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you recommend this family doctor to others?
Yes
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
No, it was fine
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.52.222
November 08, 2013
Does this family doctor use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this family doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.50
September 23, 2013
Does this provider give unbiased advice?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you going to visit this provider again?
Without a doubt!
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.3.1
July 25, 2013
Was this family doctor's staff friendly?
No, they were rude
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.146.234
June 27, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.57.25
May 07, 2013
by Anonymous xxx.xxx.140.83
March 30, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you leave the office feeling satisfied with your visit?
Completely!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.80.31
January 17, 2013
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