Victor Knopp, MD

Victor Knopp, MD
2211 N Fry Rd Ste N Katy, TX 77449
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have reasonable prices?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
July 14, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
July 12, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
July 12, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider's staff friendly?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 12, 2011
Did this provider use excessive foul language?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 17, 2011
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your appointment?
Yes
Does this provider have helpful information available online?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous
June 08, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider promptly return your phone calls?
Yes
Was this family doctor friendly?
Extremely Friendly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
May 28, 2011
Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. Based on my experience, I wouldn't recommend them to my friends or family. Office staff are deceptive. Will tell you one thing on the phone then will not honor it.
by Sarah Glen
May 19, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider use current and safe equipment?
Yes
by Anonymous
April 15, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
No, it was fine
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
April 15, 2011
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