Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider's staff friendly?
Friendly Enough
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously