Phillip Hecht, MD

Phillip Hecht, MD
Cardiovascular Consultants 1600 W College St Ste 680 Grapevine, TX 76051
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
September 19, 2011
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 29, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 18, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 26, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They made the extra effort to make sure every question and concern I had was addressed.
by Judy Daniel
July 21, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
No
Would you recommend this cardiologist to others?
Yes
Was this cardiologist friendly?
Yes
by Anonymous
July 18, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
July 12, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I will definitely recommend them to people I know.
by Nancy Kinman
July 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you recommend this cardiologist to others?
I Already Have
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
June 24, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this cardiologist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
May 02, 2011
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