Reed Mathias, MD

Reed Mathias, MD
Covenant Internal Medicine 10 Enterprise Blvd, Suite 111 Greenville, SC 29615
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 06, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 01, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
July 12, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
July 07, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 27, 2011
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by marie lipscomb
May 17, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I will be able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always make an extra effort to be polite and courteous. This is one of the only male doctors that I have been to that made me feel NOT threatened in every possible way.
by R. Forte
May 13, 2011
I got an appointment quickly. I've never had to wait too long. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by sweetness
May 11, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 06, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
No, but I can always find a seat
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
April 25, 2011
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