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Susan Moore, MD

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Susan Moore, MD
Children's Health Care-West
(20 Reviews)
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4656 W 12th St, Child Hlthcare West Erie, PA 16505
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Does this provider remember you by name?
Sometimes, but not always
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 12, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 06, 2011
Did this provider rush your appointment?
No
Did this provider have reasonable prices?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer flexible appointment times?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 01, 2011
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 25, 2011
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 25, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Did this provider answer all of your questions?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
July 25, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have reasonable prices?
Absolutely!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
May 02, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 25, 2011
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 04, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you trust this pediatrician to always have your child's best interest in mind?
Somewhat, but not enough
Were you able to relax during your appointment?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
March 04, 2011
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Map and Directions
4656 W 12th St, Child Hlthcare West, Erie, PA 16505