Sandra Burns, MD

Sandra Burns, MD
Kids First Coatesville 495 Highland Blvd Ste 100 Coatesville, PA 19320
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.61.173
June 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.252.16
June 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.53.135
April 05, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
Does this pediatrician use current and safe equipment?
Yes
by Anonymous
February 10, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office clean?
Yes everything was neat and sterile
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
January 18, 2012
I can see now why they specialized as a pediatrician because they were so kid friendly. They put in the extra effort to make my child feel special and important. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Everyone in my community knows that they are the absolute best in the field.
by Sharal
January 12, 2012
I am not the type to ever write a review. However this doctors office gave me no choice. My son is 2 years old. Everytime he is sick I attempt the over the counter remedies saline solution, tylenol, etc. The reason I come to the dr is because what we are trying is not working and something is wrong. Once again this week I was turned away with no help. Everytime we go they glady take my co-pay, spend 2 minutes with him then say he is fine and send us out the door. Other parents at my childs sitter say they all have had the same issue and have switched dr's. Some have even taken their child to a second dr to find there was some serious illness Kid's First was just ignoring. I have offically transfered my child to Chester County Pediatrics today. If you dont mind paying for nothing and allowing your child to suffer when they are truly sick go see this dr!!
by Disgusted Parent
December 29, 2011
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
December 27, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
by Anonymous
December 08, 2011
Was this provider's staff friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did this provider answer all of your questions?
Yes
by Anonymous
December 08, 2011
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