Joseph Trojak, MD

Joseph Trojak, MD
Westtown Valley Medical Assoc 1646 W Chester Pike Ste 12 West Chester, PA 19382
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 12, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 12, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 11, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
Yes
Was this provider friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 09, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to make an appointment with this provider?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 08, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
June 30, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 29, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 29, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
June 29, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
June 29, 2011
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