Gabriel Ruggiero, DO

Gabriel Ruggiero, DO
Pickering Family Medicine 400 Gordon Dr Ste 605 Exton, PA 19341
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
July 29, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting.
by scott richards
July 27, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you recommend this family doctor to others?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
June 22, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 14, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 07, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider's staff friendly?
No, they were rude
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this provider to others?
Yes
by Anonymous
May 13, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Randy E.
May 09, 2011
I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I've already told my friends and family about the fantastic experience I had there.
by Tia
April 14, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
April 05, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
March 25, 2011
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