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Joseph Irwin, MD

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Joseph Irwin, MD
Trout Run Family Practice
(23 Reviews)
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561 W Trout Run Rd, Trout Run Family Practice Ephrata, PA 17522
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem irritated to be working with you?
No, they were polite
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 10, 2012
There is always available parking at their office. I have seen each of the providers in this practice and feel very comfortable with all of them. We normally see Dr. Irwin and my kids love him! He takes his time with us and I never feel as though we are being rushed for him to move on to his other appts. He has always answered all of my questions and the office staff knows us by name, which I love. We drive a good distance since we moved just to keep going to this practice! Recommend highly!!!
by Palmyra Mom
December 26, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 29, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
September 19, 2011
I feel respected and trust the wisdom of Dr. Irwin. He not only explained the symptoms that pointed to a diagnosis but also laid out a plan for getting back to full health. I think the only negative is that it can be hard to get an appointment. T
by Kevin Weaver
August 07, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
June 28, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 16, 2011
Would you recommend this family doctor to others?
I Already Have
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
May 31, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 07, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 01, 2011
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Map and Directions
561 W Trout Run Rd, Trout Run Family Practice, Ephrata, PA 17522