Paul Long, MD

Paul Long, MD
Geisinger Health Systems 1000 E Mountain Dr Wilkes Barre, PA 18711
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider listen to your input and concerns?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office too cold?
No, it was fine
by Anonymous
July 18, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
July 13, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 11, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider promptly return your phone calls?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
June 15, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 08, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
May 15, 2011
Does this dermatologist use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 10, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
April 26, 2011
Did this provider have reasonable prices?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 25, 2011
They were friendly and made me feel at home. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Vazquez
March 17, 2011
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