Susan Rice, WHCNP

Susan Rice, WHCNP
1020 Symmes Rd Fairfield, OH 45014
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Consumer Feedback

(66 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider remember you by name?
No, I always have to remind them
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
December 19, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider listen to your input and concerns?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider answer all of your questions?
Some were answered
by Anonymous
November 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Yes
by Anonymous
November 20, 2011
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 04, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They barely had any magazines to choose from, and the ones that were available weren't very interesting. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't.
by Michelle
October 31, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 25, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 01, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you experience unnecessary pain during your visit?
No
Did this OBGYN promptly notify you about any test results?
No, I had to call them myself
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
by Anonymous
August 26, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
August 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 12, 2011
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