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Mark Frazer, MD

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Mark Frazer, MD
Summitt Family Physicians
(23 Reviews)
> Get Phone Number & Directions
1010 Summitt Dr Middletown, OH 45042
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
I waited almost an hour in waiting area. I had a stress test 3 months ago, based on some unexplained chest pain . Received a call that everything was fine and normal. Yesterday I was in for a different problem, Dr. Frazer informed me that I DID have some heart problems and wanted to set me up for further testing. When I asked why the nurse told me I was fine and what if I hadn't come in TODAY, he had no answer. Shrugged off my questions. Their check out person was not friendly, no smile, didn't even look at me. I felt worse when I left. The office was easy enough to find.
by Seeking New Physician xxx.xxx.197.100
July 30, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider promptly return your phone calls?
Yes
by Anonymous
February 10, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 03, 2012
Due to my job lay off my children and I filed for the ohio medical card which I am blessed to have to a degree. However Dr. Mark Frazier was provided as our Family Doctor. So I called to verify the information. I was laughed out when asking if Dr Frazier was accepting Amerigroup and was told by the lady who answered absolutely not with a chuckle was he accepting new patients on those insurance plains and no we could not be treated there. Big smack in the face. Seems if your on any kind of medical card from the state your looked down upon, hope it never happens to them!
by Cassey
December 03, 2011
Did this provider rush your appointment?
No
Was this family doctor friendly?
Extremely Friendly
by Anonymous
November 17, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
September 22, 2011
Would you recommend this family doctor to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this family doctor use current and safe equipment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
August 23, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this family doctor to others?
Absolutely Not
Did this provider use excessive foul language?
No
by Anonymous
June 06, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider have reasonable prices?
Absolutely!
by Anonymous
May 25, 2011
Did this provider use excessive foul language?
No
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider's office too loud?
No, it wasn't too loud
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
May 24, 2011
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Map and Directions
1010 Summitt Dr, Middletown, OH 45042