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Patricia Cook, MD

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Cincinnati, OH

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Patricia Cook, MD
Mercy Medical Associates
(30 Reviews)
> Get Phone Number & Directions
7502 State Road Suite 3310 Cincinnati, OH 45255
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
September 06, 2011
Was the waiting area spacious?
No, but I can always find a seat
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Are you going to visit this provider again?
If I need to, I'll return
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
August 23, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer flexible appointment times?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 27, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
June 11, 2011
I have been a patient of Dr. Cook's for more than 30 years. Even though I have moved 20 miles away, I continue to be her patient because of her considerate, compassionate and thoughtful care. She listens to my concerns and takes the time to treat me as a human and as a patient. Their new facility is spacious, immaculate and well cared for. Their staff is friendly and very respectful. I couldn't recommend them more highly.
by beckcomm
May 16, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 25, 2011
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Haynes
April 21, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office too cold?
No, it was fine
by Anonymous
March 28, 2011
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
by Anonymous
March 12, 2011
i met Dr Cook about 20 years ago. She helped me find specialists for broken nose, kidney cancer tumor removal, physical therapy from after car accident . She has always been there for me. Iwas completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I am going to refer everyone I know here. I absolutely love this place. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by kimbo
March 09, 2011
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Map and Directions
7502 State Road Suite 3310, Cincinnati, OH 45255