John Hayes, MD

John Hayes, MD
Eagle Gastroenterology 1002 N Church St Ste 201 Greensboro, NC 27401
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Consumer Feedback

(60 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
DR. HAYES ROCKS! I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. It is obvious that their office is cleaned regularly. It was fantastic. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by MEL
January 29, 2012
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
January 12, 2012
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
December 27, 2011
Did this gastroenterologist answer all of your questions?
No, I left confused and frustrated
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
December 23, 2011
They had a friendly attitude, and made me feel at home. I appreciated the warm welcome. I was given a polite greeting when I walked in. It was nice to be acknowledged. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by eve
August 18, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 04, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Yes, they always put customers first
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 28, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you recommend this provider to others?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
July 16, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
April 25, 2011
I have been a patient of Dr. Hayes around 5 years. I have an autoimmune disease that can affect the liver. Dr. Hayes has always been very helpful and takes the time to answer my questions throughly. In addition, his staff is always helpful and friendly.
by campbeb
February 03, 2010
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