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Janet Bowen, MD

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Janet Bowen, MD
Cleveland Family Health
(37 Reviews)
> Get Phone Number & Directions
22 Shipwash Dr Garner, NC 27529
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. They didn't display their qualifications. It made me nervous. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. Make sure you have at least 2-3 hours for your appointment. She takes forever!!!!!
No personality or bedside manner. Argumentative!
by Not pleased
February 20, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this family doctor friendly?
Not Really
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
February 15, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 06, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this family doctor use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 01, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this family doctor use current and safe equipment?
Fairly current
Was this family doctor friendly?
Friendly Enough
by Anonymous
December 08, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The wait was absolutely ridiculous. It messed up my entire day. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Patient
November 29, 2011
Was this family doctor friendly?
Friendly Enough
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
October 26, 2011
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 17, 2011
They were extremely late to all my appointments. I always had to wait over an hour for them to show up. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I left without even being seen
by patient
August 08, 2011
They were late a few times to my appointments. A Fasting Appointment should be made 1st thing in the am, and blood drawn immediately and I should not be left waiting while fasting, by the time I am seen it is 5 hours without coffee or breakfast, and blood is still not drawn - I have walked out in frustration. Fasting blood work needs to be done early in the am - not mid-day!
by patient
July 15, 2011
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Map and Directions
22 Shipwash Dr, Garner, NC 27529