They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. It is obvious that their office is cleaned regularly. It was fantastic.